Your privacy is important to us, and we are committed to protecting your personal information. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights, we will explain these to you.<\/p>\n\n\n\n
This Privacy Policy explains how GA888 uses your personal information when you are using one of our websites.<\/p>\n\n\n\n
If you do not agree with any statements contained within this Privacy Policy, please do not proceed any further on our website. Please be aware that registering an account on our website, placing bets and transferring funds will be deemed confirmation of your full agreement with our Terms and Conditions and our Privacy Policy. You have the right to cease using the website at any time; however, we may still be legally required to retain some of your personal information.<\/p>\n\n\n\n
We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We can offer to recommend that you revisit this Privacy Policy regularly.<\/p>\n\n\n\n
Who is in control of your information?<\/strong><\/p>\n\n\n\n Throughout this Privacy Policy, GA888 together with our subsidiaries and affiliates (collectively, \u201cwe\u201d or \u201cus\u201d or \u201cour\u201d) control the ways your Personal Data is collected and the purposes for which your Personal Data is used by GA888, acting as the \u201cdata controller\u201d for the purposes of applicable European data protection legislation.<\/p>\n\n\n\n Our Data Protection Officer<\/strong><\/p>\n\n\n\n If you have concerns or would like any further information about how GA888 handles your personal information, you can contact our Data Protection Officer at hotro@ga888.com<\/a>.<\/p>\n\n\n\n Information we collect about you<\/strong><\/p>\n\n\n\n Personally identifiable information<\/strong><\/p>\n\n\n\n You provide this information to us in the process of setting up an account, placing bets and using the services of the website. This information is required to give you access to certain parts of our website and related services.<\/p>\n\n\n\n This data is collected when you:<\/p>\n\n\n\n \u2022 Register an account with GA888;<\/p>\n\n\n\n \u2022 Voluntarily provide it when using the website;<\/p>\n\n\n\n \u2022 Personally disclose the information in public areas of the website; and<\/p>\n\n\n\n \u2022 Provide it when you contact our customer support team<\/p>\n\n\n\n The information includes your:<\/p>\n\n\n\n \u2022 Username;<\/p>\n\n\n\n \u2022 First Name and surname;<\/p>\n\n\n\n \u2022 Email address;<\/p>\n\n\n\n \u2022 Residential address;<\/p>\n\n\n\n \u2022 Phone number;<\/p>\n\n\n\n \u2022 Billing address;<\/p>\n\n\n\n \u2022 Identification documents;<\/p>\n\n\n\n \u2022 Proof of address documents;<\/p>\n\n\n\n \u2022 Transaction history;<\/p>\n\n\n\n \u2022 Website usage preferences;<\/p>\n\n\n\n \u2022 Any other information you provide us when using our platforms; and<\/p>\n\n\n\n \u2022 Credit\/debit card details, or other payment information<\/p>\n\n\n\n The information is also required for billing purposes and for the protection of minors. You can amend and update this information by contacting Customer Support. This data is for internal use only and is never passed to any third parties except those stated below.<\/p>\n\n\n\n Telephone Calls<\/p>\n\n\n\n Telephone calls to and from our Customer Contact Centre are recorded for training and security purposes along with the resolution of any queries arising from the service you received.<\/p>\n\n\n\n Social Features of Our Products<\/p>\n\n\n\n If you choose to participate in any of the social features that we provide with our products (such as chat rooms) GA888 may store records or otherwise process this data.<\/p>\n\n\n\n Non-personally identifiable information and traffic analysis<\/p>\n\n\n\n GA888 strives to make our website as user friendly as possible and easy to find on the Internet. GA888 collects data on how you use the site, which does not identify you personally. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services.<\/p>\n\n\n\n Cookies<\/p>\n\n\n\n GA888 uses cookies to ensure our website works efficiently and to enhance your visits to our platforms. Further information can be found in our Cookie Policy.<\/p>\n\n\n\n How and why we use your personal information<\/p>\n\n\n\n We use your personal information in a range of ways that fall into the following categories:<\/p>\n\n\n\n \u2022 To provide you with the products or services you have requested;<\/p>\n\n\n\n \u2022 To meet our legal or regulatory obligations;<\/p>\n\n\n\n \u2022 To monitor our website performance; and<\/p>\n\n\n\n \u2022 To provide you with marketing information<\/p>\n\n\n\n \u2022 The rights to your personal information depend on categories and legal grounds.<\/p>\n\n\n\n Providing our products and services<\/strong><\/p>\n\n\n\n We use your personal information to enable you to use our websites, to set up your account, participate in the online sports book, casino and to provide you with customer service assistance.<\/p>\n\n\n\n To provide our products and services, we share your information with external organizations working on our behalf. Further information can be found in the Sharing Information section.<\/p>\n\n\n\n This category covers the essential activities required in order for us to provide you with the services you use or have signed up for. If you don\u2019t want your information used in this way, your option is to not use our services and close your account.<\/p>\n\n\n\n GA888 will use your identification document and\/or proof of address to check your details in order for us to protect our users from fraudulent behavior and to promote responsible gambling.<\/p>\n\n\n\n We may conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. Security reviews may include but are not limited to ordering a credit report and\/or otherwise verifying the information you provide against third- party databases.<\/p>\n\n\n\n To monitor our website performance<\/p>\n\n\n\n As detailed above, we use cookies and traffic analysis in order to improve the performance of our website and services available. We have a legitimate interest in carrying out these activities and we ensure that we minimize any impact on your privacy.<\/p>\n\n\n\n You have the \u2018right to object\u2019 to activities carried out for our legitimate interest if you believe your right to privacy outweighs our legitimate business interests. However, as the activities involved are central to our business, if you wish to object further than managing your cookies this may mean you need to close your account.<\/p>\n\n\n\n Marketing<\/p>\n\n\n\n If you have given us your consent to do so, we will send you offers and promotions via email, SMS or online. We do not share your information with third parties for them to use for their own marketing.<\/p>\n\n\n\n You have the right to withdraw consent or update your marketing preferences at any time.<\/p>\n\n\n\n Your rights<\/p>\n\n\n\n Your rights to rectification<\/p>\n\n\n\n If you believe the personal information we hold on you is incorrect, you have the right for this to be rectified. For any information that cannot be updated through My Account, please contact hotro@ga888.com<\/a>.<\/p>\n\n\n\n Your right to request a copy of your personal information<\/p>\n\n\n\n